Adam I. Howard 5846 E Creekside Ave #27 Orange, CA 92869 714-333-0412 adam.i.howard@gmail.com Objective To obtain a Systems Analyst position where I can apply my analysis and development skills to effectively support the technological and business needs of the organization's staff and customers. Summary of Qualifications Strong analytical and software development skills Wide range of technology experience and quick study of new technologies Excellent time management and task prioritization skills Team Player – divide work according to each person's strengths Strong oral and written communications skills Professional Work Experience IT Project Leader, NOCCCD1 Information Services, June 2006 – Present. Evaluate, recommend and implement web portal technology for students, faculty and staff at District offices, Cypress College, Fullerton College, and School of Continuing Education. Support and develop web applications for SungardHE Banner Self-Service. Technical Consultant, AACRAO2/City College of San Francisco, May 2006. Assess the current operations, policies and technology of admission, registration, records and related areas; develop a report highlighting issues observed and recommendations for improvement for both credit and non-credit operations. Owner/Developer, www.BitBomb.com, December 2006 – Present. Develop and maintain event reminder service and social networking service for mobile phone text messaging. IT Specialist, Systems Applications, NOCCCD, Nov 2002 – June 2006. School of Continuing Education: Lead database and application analysis and development. Determine specifications for projects; direct programming staff; develop application code; test, implement and maintain project; staff training. Projects include: web-based instructor timecard/roster application; web-based transcript evaluation system; searchable web class schedule; class schedule layout and extraction tools; Argos reporting tools. Databases used: Oracle, PostgreSQL, SQL Server, MySQL. Programming languages used: PHP, Visual Basic, T-SQL, PL/SQL. Fullerton College: Overtime project to develop class schedule proofing and data extraction tools. Present “Schedule Helper” tool at 3CGB3 Conference in April 2005. Cypress College: Overtime project to adapt and enhance Schedule Helper for use by Cypress College. Offer assistance with creation of enrollment management reports. Database/Software Specialist, So. Cal. IT Solutions, May 2005 - Present. Install, configure and customize database and software products for clients. Computer Instructor, NOCCCD School of Continuing Education, Summer 2003. Course development: KIDS/904 Create Your Own Web Page Using HTML. Teach two one week sessions of introductory HTML web page design course for the Kids College Program, for ages 12 and up. Programmer/Analyst, eCustomer Direct, Oct 2001 - Nov 2002 (F/T), Nov 2002 - Nov 2004(P/T). Develop database back-end for real estate software. Create reporting tools. Data extraction and manipulation with Perl. Develop web-based comparable sales report search tool. Customer technical support. Programming languages used: Visual Basic, PHP, Perl, SQL, Bash shell scripting. Helpdesk Support Analyst, New Horizons/RHI Consulting, Aug 2001 - Sep 2001. Specialize in database support; resolve and thoroughly document incoming support calls. Provide user training and support, research solutions and make follow up calls to ensure call resolution. IS(T) Systems Support Specialist,Wisconsin Dept. of Transportation, Jan 2001 - May 2001. Technology planning and project assistance, inventory monitoring, tech support for ~100 node LAN. Prepare disaster recovery report for specialized lab PCs. Develop and administer an internal customer satisfaction survey; analyze and prepare formal report on results. IT Support Technician, UW-Madison Pathology Dept, Dec 1999 - Dec 2000. Participate in technical support and LAN administration duties for ~125 node LAN. Web development, Access database design, Windows and Linux server administration. Create a web-based tech support database, participate on employee database design team. Education Masters of Science in Information Technology program at California State University, Fullerton. Anticipated date of graduation: Spring 2008.Coursework to date: Programming Concepts for Information Technology (ISDS 405) - Application programming fundamentals; structured and object-oriented programming. Information Resource Management (ISDS 551) - Examine the expanding role of information systems in strategy and management of organizations. Bachelor of Business Administration - Information Systems Analysis and Design. University of Wisconsin - Madison. Graduated December 2000 with a 3.38 GPA in top 20% of the 2000 Business School Class. IS Coursework at UW-Madison: Analysis and Design of Computer-based Systems (IS 424) - Focus on the system development life cycle, data flow diagramming, interviewing techniques to gather information to model the system. Communication Technologies for E-Commerce (IS 365) - Fundamentals of data communications, networking, internetworking and telecommunications technologies for modern business. Computer-based Data Management (IS 422) - Use, control, and administration of centralized and distributed databases. SQL and Visual Basic (ADO) client/server programming, Active Server Page development with HTML and VB scripting. VB (IS 371), C++/data structures (CS 302,367), Java (CS 368), Assembly Language (CS 354). IS Coursework at Cypress College, Fall 2005 – Spring 2006. Oracle Database Implementation and Administration (CIS 237). Visual C# Programming (CIS 218). Professional Certifications and Affiliations Certified Singularity Administrator – Hershey Systems for document management system administration. Professional Association for SQL Server. Member from July 2005 – July 2006. Orange County Linux Users Group. Member since 2004. Computer Skills and Expertise Database Knowledge: Oracle, MySQL, PostgreSQL, SQL Server, Access, Filemaker Pro, Evisions Argos, TOAD, Crystal Reports, Lotus Approach 9.5, Paradox 9.0. Software Application Knowledge: MS Office Suite, SunGardHE (SCT) Banner, OpenOffice.org suite, ACT 2000, Adobe Photoshop, DreamWeaver, GroupWise 5.5, Visible Analyst, MS Visual Studio, Visio and SmartDraw. Operating System Knowledge: Windows from version 3.11 to XP/Server 2003, Mac version 8 through OS X, Unix (Solaris), Linux (Red Hat Advanced Server, Slackware, Fedora Core), MS-DOS. Programming Knowledge: Visual Basic, PHP, Perl, HTML, JavaScript, PL/SQL, Oracle Forms, T-SQL, VB Script, C#, VB.NET, C++, Java, DOS/NT Batch files, Bash shell scripting. Other Relevant Knowledge: TCP/IP, Ethernet, DHCP, DNS, FTP, HTTP, hardware installation/upgrades/troubleshooting. Volunteer Experience Board Treasurer, Stream House Community Association, Orange, CA, Oct 2004 – Present. Oversee yearly budget of $500,000. Participate in decisions to maintain and enhance community. Web Committee Chairperson, AISP4, Aug 2000 - May 2001. Web development - design projects for committee members to complete to enhance the website; Web committee leadership; Organize presentations on web skills for committee members; Windows NT/IIS web server administration; Participate in AISP Board decisions. Redesign AISP website. Develop a database-driven Job Listings web application. Web Developer, WSUM Student Radio. Mar 1999 - May 2000. Develop DJ mini-biography web pages with an Access database back-end.